AI for Efficient Government
PromiseAudit brings AI to public systems, helping governments ensure programs work precisely as policies intend. Powerful automation detects potential waste, fraud and abuse before they happen.
Continous oversight
Automatically monitor programs, contracts, and policies for gaps, risks, and inefficiencies.
Safe, secure and explainable
Our solutions are auditable, transparent, and SOC 2 compliant—built to meet the highest standards for government data security and accountability.
Instant insights
Replace months of manual review with always-on analysis that highlights issues as they emerge and pinpoints where to act first.
Proven in the field
Deployed via forward-deployed engineers across multiple state programs to reduce overhead costs, accelerate audits, and improve overall program integrity.
Trusted by the most ambitious teams serving the public
Smarter Oversight. Stronger Performance. Measurable Results.
↑80%
Up to 80% cost savings on administrative overhead
24/7
24/7 visibility into policy compliance.
100%
100% audit-ready traceability for every recommendation and decision.
End-to-end program management
We not only promise better outcomes. We also make it easier, cheaper, and safer to run your program from start to finish.
Proactive Outreach
We use AI to help find the people you serve and then educate to pull them in.
Convenience
Our software keeps comprehensive audit trails and sophisticated fraud detection to prevent waste and abuse.
Flexibility
Advanced technologies make it simpler than ever for users to verify their income and identity, and enable quick and accurate eligibility determinations.
Service
Our platform makes self-service easy for most users, freeing up more resources for people who need an extra hand.
The Benefits
Improve Efficiency
- Faster Verification: Accurate results in minutes, not weeks.
- Simplified Workflows: Staff can focus on high-priority tasks instead of manual reviews.
- Cost Savings: Streamlined processes reduce administrative overhead, allowing programs to do more with less.
Reduce Fraud and Errors
- Secure, Trusted Data: Tamper-proof information directly from verified sources.
- Built-in Fraud Detection: Automated checks quickly flag discrepancies and anomalies.
- Consistency and Compliance: Standardized verification reduces human error and ensures eligibility rules are met.
Deliver Proven Results
- Faster Support: Benefits reach eligible households in days instead of months.
- Fraud Prevention: Secure data matching minimizes fraudulent claims.
- Lower Costs: Automation reduces staffing needs and administrative burdens.
Real Stories. Real Results.
Discover how our solutions deliver measurable success.
Case Study
Since 2022, Promise has partnered with a state agency to improve program efficiency and accountability. We helped the agency modernize how eligibility rules and systems adapt to changing policies, cutting delays and errors. AI-driven automation continuously monitors policy and operational data to detect risks and prevent waste.
Products
- 30% to < 6% Reduced administrative overhead costs.
- 24/7 monitoring Detecting waste, fraud and abuse.
- Accurate eligibility Significant reduction in eligibility delays and errors.
What our partners are saying...
The state of Virginia LIHWAP has been one of the most effectively run assistance programs I have seen in my 30+ years working in the utility industry. Through proactive communication, a strong technical team, and sound action plans, Promise has been extremely successful in the timely distribution of much-needed funding. George B. Hayes, P.E.
Director of Utilities, Chesterfield County, VA
During the pandemic we have seen more and more of our customers struggling to pay their water bills. Now more than ever, we need an easy way to get our customers into payment plans. PromisePay provides a seamless solution that gets more of our customers enrolled and brings revenue into our utility. Tony Parrott
CEO at Louisville and Jefferson County Metropolitan Sewer District, KY
Promises made, promises kept... Some time ago we promised to repair our broken, aged water system and get the resources that were necessary. As we had these discussions time and time again, we were met by residents who expressed concerns over their water billing. We said that we would fight for equity in the water billing practice and process... Promise has done a tremendous job. Promise is the reason we are here today (providing millions in water bill relief to Jackson residents). Chokwe Antar Lumumba
Mayor of the City of Jackson, MS
How it Works
PromiseAudit is an enterprise software platform that converts complex statutes, program requirements, and regulatory policies into tailored AI models. These task-specific models are tuned for compliance accuracy and trained on verified sources to eliminate hallucinations and ensure reliability. Our forward-deployed engineering teams apply these models for government clients to help them keep programs accountable to policy.
- PromiseAudit ingests both static sources (policy guides, rules, regulations, contracts) and dynamic data (program metrics, outcomes, financials).
- Standardizes inputs into structured, interpretable data aligned with agency guidance.
- Identifies conflicts, exceptions, and compliance risks.
- Delivers instant, auditable insights within a secure, transparent workflow.
- Human-in-the-loop analysts validate the insights and optimize the model.
Other Promise Products
- Recover more revenue with data-driven payment plans and proactive outreach. Flexible, interest-free options reduce missed payments and improve consistency. Drive better results while delivering excellent customer experience.
- Streamline income verification with a secure solution that uses expanded data sources to improve accuracy, reduce costs, and quickly connect people to the support they need.
- Optimize relief programs with advanced tech and data-driven tools. Automate eligibility, simplify apps, and boost outreach for broad distribution. Scalable solution adapts to program needs with documentation for compliance. Enables efficient, transparent, impactful relief delivery.